With LBG payouts over PPI set to total more than £20 billion, the bank on Monday added that it was suspending a share buyback programme currently underway. LBG and other UK banks had been inundated with client claims ahead of a deadline to seek compensation by the end of August. "In line with the broader market, the volume... received in August was higher than expected, with a significant spike in the final days before the deadline," LBG said in a statement.
Ahead of the deadline, UK watchdog the Financial Conduct Authority said £36 billion had been paid out in PPI compensation since the start of 2011, when banks lost a high court appeal against tighter regulation of the insurance. While PPI was intended to cover missed payments, for example if a policy holder lost their job, in many cases consumers were unaware the insurance had been added to a product, while others would never have benefitted despite pressured into taking it.