DG Usman Anwar appraised the delegation about the complaint redressal mechanism and told that official web complaint portal is being further upgraded. Members of delegation while lauding the efforts of OPC said that this institution has exhibited exceptional performance to provide relief to expatriates. A special question answer session was also held on this occasion. Members of the delegation included Coordinator Malik Usman, Asif Bashir, Babar Khan, Sabir Sikandar, Sujha Mumtaz, Najaf Ali, Malik Imran Khalil and Tayyab Chaudhry.
Director Administration Asad Naeem and other officers were also present on this occasion.