Jazz's total count for 3G users stood at 14.069 million by end-November compared to 14.41 million by end-October, registering a decrease of 0.34 million. Jazz 4G user numbers jumped from 6.114 million by end-October to 6.58 million by end-November 2018.
Zong 3G subscribers decreased from 8.75 million by end-October to 8.66 million by end-November while the number of 4G users jumped from 8.91 million by end-October to 9.32 million by end-November 2018.
The number of 3G users of Telenor network decreased from 9.609 million by end-October to 9.32 million by end-November. The number of 4G users jumped from 4.11 million by end-October to 4.39 million by end-November.
Ufone added 0.114 million 3G users on its network during the month of November as the total reached 8.217 million compared to 8.103 million by end-October 2018.
Teledensity for cellular mobile increased to 74.23 percent compared to 73.68 percent and broadband subscribers reached 62,771,327 by November compared to 62,171,455 by end-October 2018.
The PTA received 3,196 complaints from telecom consumers against different telecom operators including (cellular operators, PTCL, LDIs, WLL operators and ISPs) as of November 2018.
According to the PTA data, Jazz (Mobilink + Warid) leads the chart with 827 complaints and the PTCL stands at second position as the most complained telecom operator with 780 complaints.
The PTA said that it was able to get 3,182 complaints resolved i.e. 99.56 percent.
Cellular mobile subscribers constitute major part of overall telecom subscriber base; therefore, maximum number of complaints belongs to this segment. Total number of complaints against CMOs by November 2018 stood at 2,358.
In terms of the segregation of complaints on operator basis, a total of 827 complaints were received against Jazz which is 35.07% of the total CMO related complaints. Zong stood second with 531 complaints i.e. 21.51 percent of total complaints.
Telenor, which has the second largest number of consumers, was third with 528 i.e. 22.39 percent complaints were received against it. Ufone had 472 complaints against its various services which make up 20.01 percent of the total CMO related complaints.