It is based on interviews with 27 people: former American hostages, family members of current and former hostages, and others detained unlawfully. Authored by researcher Cynthia Loertscher, the report examines the support they received from the government and outlines several areas for potential improvement. Overall, it found the US government has improved its support for American citizens held abroad and interaction with their families since president Barack Obama announced a series of reforms in June 2015.
Positive steps include creating an interagency Hostage Recovery Fusion Cell (HRFC) and office of State Department Special Presidential Envoy for Hostage Affairs. The special envoy, in particular, "has proven essential in assisting families and managing the diplomatic aspects of hostage recovery efforts."
"Families perceive that the US government is placing a higher priority on bringing their loved ones home and is providing more candid assessments of both their relative's circumstances and potential recovery options. "This contrasts sharply with the experience of families of hostages prior to the 2015 policy change," the report said. "Increasing prioritization of bringing Americans held as hostages home must be continued."
Families are receiving more frequent and accurate briefings from US officials, the report said, and "family engagement efforts have also been largely successful." "However, even after the 2015 policy changes, some families still expressed confusion over roles within government agencies and have requested more regularly scheduled meetings and updates," it said.
"Consequently, there must be an increase in communication and coordination efforts from the HRFC, ensuring that relevant information is shared quickly and fulsomely with families." The Foley Foundation report said more clarity is needed about whether families could face prosecution over ransom payments to groups designated as terrorist organizations.