Jazz's total count for 3G users stood at 13.72 million by end-January compared to 13.79 million by end-December, registering a decrease of 0.07 million. Jazz 4G user numbers jumped from 7.053 million by end-December 2018 to 7.606 million by end-January.
Zong 3G subscribers decreased from 8.692 million by end-December to 8.660 million by end-January 2019 while the number of 4G users jumped from 9.860 million by end-December 2018 to 10.443 million by end-January.
The number of 3G users of Telenor network decreased from 9.136 million by end-December to 8.917 million by end-January. The number of 4G users jumped from 4.732 million by end-December to 5.227 million by end-January.
Ufone added 0.079 million 3G users on its network during the month of January as the total reached to 8.418 million by end-January compared to 8.339 million by end-December 2018.
Teledensity for cellular mobile increased to 75.78 percent by end-January compared to 75.15 by end-December and broadband subscribers reached 65,139,237 by end-January compared to 63,773,916 million by end-December 2018.
The PTA received 3,196 complaints from telecom consumers against different telecom operators including (cellular operators, PTCL, LDIs, WLL operators and ISPs) as of November 2018.
According to PTA data, Jazz (Mobilink + Warid) leads the chart with 827 complaints and PTCL stands at second position as the most complained telecom operator with 780 complaints.
The PTA said that it was able to get 3,182 complaints resolved i.e. 99.56 percent.
Cellular mobile subscribers constitute major part of overall telecom subscriber base, therefore, maximum number of complaints belong to this segment. Total number of complaints against CMOs by November 2018 stood at 2,358. In terms of the segregation of complaints on operator basis, a total of 827 complaints were received against Jazz which is 35.07% of the total CMO related complaints.
Zong stood second with 531 complaints i.e. 21.51 percent of total complaints. Telenor, which has the second largest number of consumers, was third with 528 complaints i.e. 22.39 percent complaints were received against it.